FAQs
What Should My Child Bring To Be Prepared For Camp?
Campers should be packed with a lunch, morning and afternoon snacks, a water bottle, hat, running shoes and sunscreen. Also, as accidents do happen we ask that all parents provide their children with an extra pair of clothing!
What Is Included In My Camp Fees?
Everything! We do not require any additional payments after you have selected the summer package that is right for you! That includes access to all workshops, guest visitors, field trips, any swag listed in the package you choose and Friday pizza lunches!
What Is Your Refund Policy?
100% Refunds will be given if requested 2 weeks or more prior to the chosen Week(s) beginning.
50% Refunds will be given if requested 1-2 weeks prior to the chosen Week(s) beginning.
0% Refunds will be given if requested 0-1 week prior to the chosen Week(s) beginning.
What Discounts Do You Offer?
10% Sibling Discounts are applied to the same Week(s) that two (or more) siblings attend.
10% New-Friend Referral Discounts are applied in the same way (It must be at least one of the friends first time at our camp.
(Only 1 of the discounts above can be applied!)
10% 4 Week Bundle Discounts are applied to ANY four Weeks that any ONE camper attends.
A $570 Discount is applied to a Full Summer signup!!
What Methods Of Payment Do You Accept?
Most of our transactions are processed online via Credit Card or E-transfer. Cash and Cheque can also be accepted.
When Is My Spot Secured?
Spots are secured as soon as we receive FIRST payment from you. That could be an initial 30% Deposit, initial 25% Monthly or Bi-Weekly Payment Instalment or Full Payment up front. A Welcome Package will then be sent to you with some general information regarding summer camp!
My Child Has Allergies And/Or Medical Needs, What Are Your Procedures For Handling This?
All parents must sign registration and medical forms for their children before any participation in our camp can begin. We also ask that parents update us on the medical and/or other needs of their child if any exist. We also ensure that our campers, councelors and our locations, whether they be indoors, outdoors or on field trips, have the medical equipment necessary in the case of an emergency.
What Is Your Camper - Counselor Ratio?
10:1 For each 10 campers there will be one staff member. On field trips our ratios go down to approximately 7:1 & 5:1
What Type Of Training Do The Counselors Receive?
All of our counselors are First Aid and CPR Certified, have gone through Criminal Background checks and have 5 years or more experience working with children.
How Is Camp Managing COVID-19 Policies And Procedures?
We follow all up to date procedures regarding COVID-19. Currently we are not requiring vaccination passports or that our campers wear masks, however, for those who still may feel inclined to wear a mask please do.
What Is The Shortest Program Length I Can Purchase?
Our shortest purchasable program length is for 1 week ($450 +tax). We also work with parents to customize their summer camp schedules as needed (For example: 4 day weeks, before and/or after care etc.)
How Many Weeks Total Is Summer Camp?
Our summer camp runs for a total of 9 weeks! 7 weeks out of our main camp location and 2 weeks of Excursion Camp!